Here's why I delete my 1Password account

kevinhq - Yesterday, I decided to delete my 1Password account. Most of the reasons are personal so take it easy. Here they are:

It’s frozen for a very long time.

I don’t remember how long it was. With a frozen account, I can only read the information there. There’s no autofill feature anymore. I couldn’t add any logins either.

It urged me to subscribe to a plan.

A few weeks before I deleted it, it often showed texts asking me to subscribe to a plan. It often showed on any form field I opened. Well, it’s showing only on Chrome but not on Firefox. Unfortunately, I am a heavy user of Chrome.

The old version broke on Monterrey.

I used 1Password 7 app. After upgrading to macOS Monterrey, I couldn’t use it at all. I could open it, but it would freeze after I tried to search for something. I knew I could update it to a newer version. Yet, I still expected it to work without an update.

I couldn’t use the remaining credit.

I saw there was about $16 on the remaining credit. However, I couldn’t use it unless I subscribed to a plan. If I was wrong on this, please let me know via email (see the contact link above)

I feel it is pricey.

Again, it’s personal. Due to my financial status, I thought I couldn’t afford it anymore. After using it for years, I gave up on it yesterday.

Let us compare its price with its competitor:

  • 1Password starts from $2.99 per month, billed annually. So, it’s about $35.88 per year.
  • The competitor, I couldn’t reveal the name, starts from a free plan. For the one that has the same features as 1Password, its price is $10 per year.

The aftermath

I exported all the logins from 1Password. Then, I subscribed to another password manager for $10 per year. After that, I tested the new password manager thoroughly. Last but not least, I deleted my account on 1Password.

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